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Contact Details
Cosmopolitan Centre | 25/2-22 Knox Street Double Bay 2028 | Sydney
Opening Times
Monday – Thursday | 9am – 5.30pm
Friday – Saturday | 10am – 4pm
Contact Form
Frequently Asked Questions
How often should I have an eye test?
We generally recommend a full eye examination every two years, but some people benefit from being seen more often, especially if there’s a family history of eye disease, changes in vision, or ongoing dry eye or contact lens needs. If we feel you’d benefit from earlier review, we’ll let you know and guide you every step of the way.
How long does an eye test take?
A comprehensive eye consultation at The Eye Scene usually takes 45 minutes. We take our time because your vision and eye health deserve a detailed assessment. From advanced imaging to personalised recommendations, everything is designed to feel calm, thorough, and centred on you.
What happens during a comprehensive eye exam?
Your eye exam at The Eye Scene is tailored to you. We begin by discussing your vision, lifestyle, and any concerns, followed by precise vision testing to determine your prescription. We use state-of-the-art diagnostic technology to assess your eye health, including:
– OCT scanner: O.C.T. stands for Optical Coherence Tomography, this piece of equipment takes a series of advanced 3D scans of the retina at the back of the eye.
– Optos ultra-widefield retinal imaging: A non-invasive, ultra-widefield camera that captures a high-resolution, panoramic digital image of up to 80% of your retina in a single shot.
– Visual field testing: A visual field machine maps your entire field of vision, checking both central and peripheral sight. It diagnoses and monitors conditions like glaucoma, brain tumours, stroke, or optic nerve damage.
Our thorough testing and state-of-the-art equipment ensure you receive the best possible care available.
What should I bring to my appointment?
To help us provide the most personalised care, please bring:
– Your current glasses (including prescription sunglasses)
– Any contact lenses you wear, plus the packaging if available. If you are a contact lens wearer, please wear your contact lenses to your appointment
– A list of any medications or eye drops
– Your private health insurance details
– Previous prescriptions or reports, if you have them
After my eye test, what happens?
This is where the fun begins! We offer a wide range of frames, from bold statement styles to refined minimalist designs, in both metal and acetate. Our dispensing team loves helping you find a frame that suits you.
We’ll guide you through our collection and offer honest advice on frame selection. Once you’ve chosen your frame, we’ll discuss lens options to ensure the best possible vision.
Once your glasses are ready, we provide a custom fitting to ensure your new glasses are perfectly adjusted and comfortable.
Should I wear my contact lenses to my appointment?
Yes, please wear your contact lenses to your appointment if you normally use them. This allows us to assess the fit, vision and comfort they provide, and to check the health of your eyes while wearing them.
How can I tell if my child is struggling to see?
Children don’t often complain when they can’t see well, they think their vision is normal. Signs to look out for include:
– Sitting very close to screens
– Squinting or rubbing their eyes
– Complaints of headaches
– Difficulty concentrating or skipping lines while reading
– Avoiding close-work activities
A children’s eye exam is performed in a calm, age-appropriate way and allows us to assess how your child’s vision and eye health are developing.
From what age should children start having eye tests?
Children should have their first eye examination before starting school, or earlier if there are any concerns about vision, eye alignment, or development.
Regular eye examinations throughout childhood are important, as vision can change quickly during these years and early detection of issues supports healthy visual development and learning.